We recognise that when you are dealing with us, you are placing trust in us to protect and maintain your personal information. Pacvac Pty Ltd (“Pacvac”) is committed to protecting the privacy of your personal information and we ensure this is carried out in line with the requirements set out under the National Privacy Principles, the Privacy Act and the General Data Protection Regulation. Apart from our legal and ethical commitment to meeting compliance with the law, we value and respect our relationships with our clients, website visitors and other individuals with whom we deal with and we respect their desire for privacy.
This Privacy Policy explains how we collect use and disclose information and explains how to contact us if you have any questions about the management of your personal information.
What information we collect
Amongst other information that you will supply to us from time to time; we may collect the following information from you:
Personal or Business Information
When you use our contact form, or email us, we may collect personal or business information such as your company name, full name, email address or contact details. We use this information only for the following general purposes: products and services provision, identification and authentication, services improvement, contact, and research. When you use our payment form, we use this information to update our financial records, and do not store your credit card information. Your credit card information is provided to the payment gateway and your financial institution only to complete the transaction.
Remarketing and behavioural targeting
Cookies
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. Most browsers automatically accept cookies however you may be able to modify your browser settings to decline cookies. Please note that if you decline or delete these cookies, some parts of the website or the Pacvac Services may not work properly.
Analytics & Interest Reporting
This website uses Google Analytics to help analyse how visitors use this site. Google Analytics uses cookies to collect standard internet log information and visitor behaviour information in an anonymous form. Google keeps this data only to provide this service to us. This website may use remarketing campaigns with Google Analytics to advertise online, this means that third-party vendors, including Google, may display ads for this site or our services across the Internet. We use anonymous information to inform, optimise and serve these display advertisements, based on your visit(s) to this site.
This website uses cookies to facilitate the sampled reporting of demographics and interests of its visitors within Google Analytics – this website will not merge or facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from Display Advertising or divulge said information to any third parties. This data is used to provide better services and more relevant content to our users based on demographic and interest data.
Interaction with external social networks and platformsThis website has interactions with Twitter Tweet button and social widgets, the Facebook Like button and social widgets, and Google+ +1 button and social widgets.
Opt out
You may opt out of enhanced online marketing ads by visiting https://www.google.com/settings/u/0/ads/authenticated , and remarketing campaigns by visiting http://www.google.com/settings/ads .
You may opt out of Google’s use of cookies by visiting the Ads Preferences Manager and opt out of other third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.
If you don't want Facebook to use information based on your activity on websites or apps off Facebook for the purpose of showing you ads, you can opt out in your Facebook ad settings by visiting this link https://www.facebook.com/help/568137493302217
Why we collect the information
We use the information to assist in providing you with relevant consumer information and to notify you of products and special offers that may be of interest to you. We may also provide value-added services and offers.
Where we collect the information from:
- The name of the domain from which you access the internet.
- The date and time you access our site.
- The internet address of the website from which you linked directly to our site.
Retention policies
Any information that we no longer require is destroyed securely. An exception to this may be retention of the information for data analysis. However, if this occurs then the information will be retained in a form that does not allow you to be identified from that information.
We make all reasonable efforts to ensure that information is stored securely both in electronic and physical form.
You may also request that we delete any personal information that we have collected from/about you. However, we may retain personal information as authorised under applicable law, such as personal information required as necessary to provide our services, protect our business and systems from fraudulent activity and comply with legal obligations, to name a few.
Please note, if you ask us to delete your personal information, it is highly likely that you will no longer be able to access our services. To request for removal/deletion of your personal information, please email us at [email protected].
Access and correction
If you would like to know what information we hold about you please contact us. If you discover that there is an error or information is missing, please notify us and we will try to correct or add the information as soon as possible.
Disputes
If you believe that our organisation has breached your privacy rights in any way, or you would like to discuss any issues about our Privacy Policy please contact us by;
Post: 7 Mackay Street, Kewdale WA, 6105, Australia
Phone: +61 8 9479 1444
Email: [email protected]
We will work towards satisfying any questions that you have and correct any errors on our part.
Amendments to the policy
Pacvac reserve the right to modify this privacy policy at any time to meet legislative requirements. If changes are made, they will be reflected here.